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Scrum Alliance privacy statement

Privacy and Cookie Policy
 
The privacy and security of your Personal Data are important to Scrum Alliance, Inc. (“SAI”). In this Privacy and Cookie Policy, we explain how we use any Personal Data we collect about you when you use our websites.   
 
Topics:
 
  • “Personal Data” Explained
  • Our Data Protection and Data Privacy Principles
  • Types of Personal Data We Collect
  • How We Collect and Use Personal Data
  • Retention of Personal Data
  • Sharing of Personal Data
  • Cookies
  • Third Party Advertising Cookies
  • Social Plugins and Social Media Widgets
  • Analytics
  • Other Websites
  • Children Under the Age of 13
  • Online Tracking
  • Mergers, Acquisitions, and Other Business Transactions
  • California Privacy Rights
  • Users in the European Union, European Economic Area, and Switzerland
  • Contact Us
  • Changes to Our Privacy Policy
 
1. “Personal Data” Explained

As used in this policy, “Personal Data” means any information relating to an identified or identifiable natural person.  

2. Our Data Protection and Data Privacy Principles

We have implemented security features that are designed to prevent loss, misuse, alteration, or unauthorized release of, or access to, Personal Data provided to us.  We have designed our websites to limit the collection and processing of Personal Data.

The confidentiality of any communication or material transmitted to or from us via our website or e-mail cannot be guaranteed.  SAI is not responsible for the security of information transmitted via the Internet.  If you do not want to communicate with us via the Internet, you may contact us by mail at the address set forth below in the “Contact Us” section.
 
In certain cases, we are required to transfer Personal Data to third parties due to applicable legal requirements. This may be the case when there is reason to suspect a crime or misuse of our websites.

3. Types of Personal Data We Collect

The Personal Data we collect about you depends upon how you choose to use our websites. Depending upon your use, we may collect and process usage data, your name, email, phone number, address, gender, photograph, biographical information, work history, payment card information, any dietary restrictions in connection with event registrations, username, password, security responses, and your IP address. Website usage information is collected using cookies.
 
4. How We Collect and Use Personal Data

We collect certain Personal Data about you when you visit our website.  We collect additional Personal Data when you set up an account or make other voluntary, active uses of our websites. 
 
We use your Personal Data to monitor website usage, protect our websites, administer your account, award any certifications you have earned, populate your online profile, process payments for membership and certification renewals, and facilitate training.  More specific details about those types of Personal Data and why we process them are provided below:
 
  • Usage data.  Usage data includes:  home server domain name, date and time of visit to website, type of computer, the originating IP address, files downloaded, type of search engine used, operating system used, and the web browser of site visitors.  We collect this information when you visit our site.  We use this data to improve our website, conduct analytics, and provide relevant advertising.
 
  • Your name, email, username, password, and security responses.  You are required to provide this information when you set up an account and seek certification.  We use the information to create and administer the account and award certifications.  You may also provide us with your email if you choose to contact us through our website or take other voluntary actions, such as participating in a contest or responding to a survey.  We process this information to fulfill requests you have made, to manage accounts, and award certifications.
 
  • Profile data.  Profile data includes your phone number, address, gender, photograph, biological information, and work history.  To set up a profile, you will need to provide us with your name, email, and mailing address.  The other categories of profile data set forth above are optional.  You only provide them to us if you want to do so.  The information is used to populate your online profile
 
  • Your payment card information.  We use your payment card information to process payment for any orders you make, including membership and certification renewals. 
 
  • Certification information.  When you take a test to obtain a certification, we obtain your name and test score.  We obtain this information in order to award you certification, if earned.  We also collect and store any continuing education you self-report in order to maintain your certifications.
 
  • Dietary restrictions.  If you register for an event that includes one or more meals, we will ask you if you have any dietary restrictions.  If you provide this information to us, we will share it with our catering and servers to ensure that you receive meals meeting your restrictions.
 
5. Retention of Personal Data

The Personal Data we obtain about you will be retained up to seven years after your membership and/or certification with SAI lapses.  We retain your Personal Data for this period of time to allow you to rejoin as a member and/or recertify if you wish to do so.  For any lifetime memberships or certifications, we will retain your Personal Data unless and until you ask us to delete it.

6. Sharing of Personal Data
 
We will share your Personal Data only with other SAI entities or business partners who are acting on our behalf to provide you with our products, services, marketing materials, and those assisting us with analytics.  For example, we use vendors to assist us with managing online shopping carts, processing payments, delivering relevant marketing to you, offering exclusive benefits you may be entitled to as a member, administering certification exams, and analyzing and enhancing data.  Those SAI entities and business partners are governed by our privacy policies with respect to the use of Personal Data and are bound by this Privacy Policy and any applicable confidentiality agreements. 
We may share aggregate date on website visitors’ home servers with third parties, such as marketing firms.
 
We will not sell, rent, or lease any Personal Data without your permission, except as related to a merger, acquisition, or other business transaction as addressed below.
 
7. Cookies

A "cookie" is a small text file that is stored on computers, tablets, mobile phones, and any device used to browse the Internet, capable of storing navigation information for statistical or functional purposes. Some cookies may be used to recognize the user viewing a particular website, make navigation easier, and customize the content.  For example, cookies allow us to remember your actions and preferences so that you do not have to re-enter information each time you visit our site or navigate to another page.  Cookies also allow us to keep track of items you add to your shopping cart.
There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies.
 
While browsing on our websites, SAI may collect information about traffic flow and visits to the pages of our domain “scrumalliance.org.” This information, obtained through cookies, will be treated in a secure manner.
 
We use different types of “cookies” on our website.  We use session cookies and cookies that remember your language and time zone preferences. 

For further information about cookies, visit www.allaboutcookies.org.

You can set your browser to accept or reject the setting of all or certain cookies, or to request to be notified when a cookie is set.  Each browser has specific configuration instructions. However, please be aware that the blocking of cookies may have the effect that you will not be able to use all of our website functions.

You can obtain up-to-date information about blocking and deleting cookies via the following links:

https://support.googl.com/chrome/answer/95647?hl=en (Chrome)

https://support.mozilla,org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)

https://www.opera.com/help/tutorials/security/cookies/ (Opera)

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)

https://support.apple.com/kb/PH21411 (Safari)

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)

8. Third Party Advertising Cookies 

Some advertisements on our websites are served by third party advertisers.  The third parties may use cookies to collect information, including Personal Data, about your online activities over time and across different websites and other online services.  They may use this information to provide you with advertising based on your interests or other targeted content.

We do not control the third parties’ tracking technologies or how they may be used.  If you have any questions about an advertisement or other targeted content, you should contact the provider directly.  You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website: www.networkadvertising.org.

9. Social Plugins and Social Media Widgets

Our websites include different types of “social plugins” and social media widgets.    

 

These features may collect your IP address and information on which pages you are visiting on our websites, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Our site includes social media widgets from Facebook, LinkedIn, and Twitter that use cookies to track users and advertise to them when they visit those platforms.  

If you do not want to be tracked by social media widgets, log out of all social networks you're logged in to before visiting our website.

10. Analytics

Google Analytics (Functional Cookies).  We use Google Analytics, a web analysis service of Google, Inc., to improve the user experience. Google Analytics helps us determine the number of visitors to our site and helps us understand how users find our site. Google Analytics may record your geographical location, device, internet browser, operating system, and IP address. We are not provided with information allowing us to link an individual to an IP address. More information about Google Analytics can be found in its Terms of Service and in its Privacy Policy.

If you do not want to be tracked by Google Analytics on our websites, you can download and install this browser add-on: Click Here

Google AdWords (Advertising Cookies).  We use Google AdWords Conversion tracking cookies to measure and optimize the performance and user experience related to our ads in Google Search or selected Google Display Network sites.  More information about Google’s Privacy Policy can be found Privacy Policy

11. Other Websites

This Privacy Policy only applies to SAI websites and websites of our affiliates linking to this Privacy Policy.  Our websites contain multiple links to other websites.  Please be aware that we are not responsible for the privacy practices of those websites.  When visiting other websites, you should read those sites’ privacy policies.  

12. Children Under the Age of 13

Our websites are not intended for children.  No one under age 13 may provide any personal data on our websites.  We do not knowingly collect Personal Data from children under 13.  If you are under 13, do not use or provide any information on our websites.  If we learn we have collected or received Personal Data from a child under 13, we will delete that information.  If you believe we might have information from or about a child under 13, please contact us at support@scrumalliance.org.

 

13. Online Tracking

SAI does not respond to “do not track” (DNT) signals.

14. Mergers, Acquisitions, and Other Business Transactions

SAI may decide to sell, buy, merge, or otherwise reorganize its business.  If that occurs,  you will be notified via email or a prominent notice on our website of any ownership change and any changes in the use of your Personal Data. These types of transactions may involve the disclosure of Personal Data to prospective or actual purchasers, or receiving it from sellers. We seek appropriate protection for Personal Data in these types of transactions.
 
 

15. California Privacy Rights

If you are you are a resident of the State of California and SAI has an established business relationship with you, then you have certain privacy rights pursuant to Section 1798.83 of the California Civil Code.  You have the right to request the following at any time:  (a) information from SAI free of charge regarding the manner in which SAI shares certain Personal Data collected through the website with third parties who use that information for direct marketing purposes; and (b) the discontinuation (or opt-out) of SAI’s sharing of the information with those third parties.  Please submit any requests (“California Privacy Rights Request”) to support@scrumalliance.org with a subject line of “Your California Privacy Rights.”
For each California Privacy Rights Request, please state “Your California Privacy Rights” in the email or letter subject line, and clearly state the following in the body:
a.   the nature of your request;
b.   that the request is related to “Your California Privacy Rights;”
c.   your name, street address, city, state, zip code and email address; and
d.   whether you prefer to receive a response to your request by mail or email.
SAI is not responsible for a California Privacy Rights Request that is incomplete, incorrectly labeled, or incorrectly sent. 

16. Users in the European Union, European Economic Area, and Switzerland

Data Controller
 
SAI is the data controller of the Personal Data you provide on our websites.  
 
You may contact SAI at support@scrumalliance.org or by mail:
 

Scrum Alliance, Inc.

7401 Church Ranch Blvd. #210

Westminster, CO 80021 USA

 

Purposes of Processing and Legal Basis for Processing

As explained above, we process Personal Data in various ways depending upon your use of our websites.  We process Personal Data on the following bases: (1) with your consent; (2) as necessary to perform a contract when you request services; and (3) as necessary for our legitimate interests in providing you with our products and services, enhancing our web services, conducting analytics and delivering relevant advertising.

            Your Rights Regarding Personal Data

·Access and Confirmation.  You have the right to ask us if we process Personal Data about you, and in some circumstances, to obtain a copy of your Personal Data. 

·Deletion and Blocking.  Under certain circumstances, you may have the right to have your Personal Data deleted or blocked without undue delay. 

·Direct Marketing.  You have the right to object to our processing of Personal Data for direct marketing purposes.

·Consent.  To the extent we are processing Personal Data on the basis of your consent, you have the right to withdraw consent at any time. 

·Data Portability.  Under certain circumstances, to the extent we are processing your Personal Data on the basis of consent, or that it is necessary to perform a contract with you, and the processing is carried out by automated means, you have the right to receive the Personal Data in a structured, commonly used and machine-readable format.

To exercise those rights, please contact us at

Scrum Alliance, Inc.

7401 Church Ranch Blvd. #210

Westminster, CO 80021 USA

                                                                                                 or support@scrumalliance.org
 
  • Right to Lodge a Complaint.  You have the right to lodge a complaint about our data collection and processing actions with the supervisory authority in your country.
 
 

Transfers

We are headquartered in the United States of America. Personal Data may be accessed by us or transferred to us in the United States. The European Commission has not determined that the United States ensures an adequate level of protection for Personal Data.  By providing us with Personal Data, you consent to this transfer. We will protect the privacy and security of Personal Data according to this Privacy Policy, regardless of where it is processed or stored.
 
By providing us with Personal Data, you consent to the storage or processing of Personal Data in the United States and acknowledge that the Personal Data will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Data.
 
17. Contact Us

Should you have any further questions or suggestions regarding the protection of your Personal Data processed in connection with the use of our websites, please contact us at support@scrumalliance.org.

18. Changes to Our Privacy Policy

We regularly review and revise our Privacy Policy. We make changes to the Privacy Policy available on this page and note that the policy has been updated.  If we make material changes to how we treat your Personal Data, we will notify you by email to the primary email address specified in your account and through a notice on our home page.   

This Privacy Policy was last updated on the 23rd of May 2018.